The Feathered Lamb

Visa · 2026

1 award: Cannes

The Feathered Lamb

AI Overview

Visa posted AI-generated scam-like content on Facebook to trap seniors before fraudsters did, then revealed the mechanism through personalized education. Over 120,000 people learned to identify AI-powered fraud through direct experience rather than warning.

Strategic insight

Vulnerability on social media is behavioural, not technological. People engage before verifying. By replicating scam mechanics, Visa turned the moment of engagement into a moment of awareness, teaching through the exact mechanism that makes people vulnerable.

Earned Reach

15 visuals generated 502,000 interactions and reached 2.09 million people with 24% average engagement rate. Editorial partnerships with Le Parisien and Les Échos extended reach to 5 million combined readers. 40+ media mentions worldwide amplified awareness beyond paid channels.

The Format

Deploying scam-like AI visuals on Facebook as the delivery mechanism itself became the teaching tool. The format weaponizes the platform's behavioural mechanics—engagement before verification—to transform a vulnerability into a learning moment.

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